Privacy PolicyUpdated: January 15, 2026RAWTHEN ("we," "us," or "our") is committed to protecting the privacy of our customers and users of our website, [www.rawthen.com] (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, shipping address, phone number, and payment information when you make a purchase on our Website.

1.2 Website Usage Information: We may collect non-personal information about your visit to our Website, including your IP address, browser type, operating system, referral source, and pages you access on our Website.

1.3 Cookies: We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that allow us to recognise and track your preferences. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our Website.

2. How We Use Your Information

2.1 Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your orders, and provide customer support.

2.2 Improving Our Services: We may use non-personal information to analyse Website usage patterns and improve our Website and services.

2.3 Marketing and Communications: With your consent, we may send you marketing communications about our Products, promotions, and updates. You can opt out of these communications at any time.

3. Disclosure of Your Information

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our Website, processing orders, and delivering Products.

3.2 Legal Compliance: We may disclose your information as required by law, government authorities, or to protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others.

4. Security

4.1 We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system is entirely secure, and we cannot guarantee the security of your information.

5. Your Choices

5.1 You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal limitations.
• Opt-Out: You can opt out of receiving marketing communications from us.

To exercise these rights or for any privacy-related inquiries, please contact us at support@rawthen.com.

6. Children's Privacy

6.1 Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will take appropriate steps to delete such information.

7. Changes to this Privacy Policy

7.1 We may update this Privacy Policy to reflect changes to our information practices. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

8.1 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the processing of your personal information as described herein.